Verify that the ignition is ON; Check if the scan tool's connector is securely connected to the vehicle's DLC; Turn the ignition off and wait for about 10 seconds and turn the ignition back to on and continue the testing; Verify the control module is not defective.
Why this unit cannot be connected with the ECU?
If this unit cannot be connected with the ECU, please download and update the latest software version(connect to computer via USB)
Check if the scan tool's connector is securely
Check if the scan tool's connector is securely connected to the vehicle's DLC; Check if the DLC pins are bent or broken. Clean the DLC pins if necessary; Check vehicle battery to make sure it is still good with at least 8.0 volts.
How do I set the date and time on the Oiiwak 5.5mm Digital Inspection System? The image and video files saved by the unit have file dates and times that are not the correct date and time.
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Camera will not view. Only a blue screen with 4 options at bottom.
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where can I find replacement parts for a sewer camera that we purchased from you? the cable snapped and need a new one this camera is less than a year old
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can you download pictures and video to computer. if so how?
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I damaged the lens and just need a replacement cable/Lens. Currently have a 33 foot cable
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Need manual for blue corded 4.3 inch borescope how do you get the side camera to turn on
Can get the end one just not the side one doesn’t come up as a split screen
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Can I upgrade the firmware?
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How can I order the correct replacement charger and cord for my Dual Lens Endoscope? (Amazon order Order #114-4329799-8080268 on 08/28/2021 )
Also, can the Dual Lens Endoscope be charged from a computer USB port?
thx
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I purchased a 17 inch monitor through Amazon in August of 23’ says it has 3 year warranty on the page. It appears the backlight isn’t working anymore. Loved the monitor when it was working, but now it’s dead. Anyway to get replaced or fixed?
Thank you
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I have the 3.9mm Industrial Endoscope. I want to transfer photos from its SD card to my laptop. Can I do this by connecting my laptop to the endoscope with a USB cable? If so, how and which USB jack?
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My Oiiwak industrial borescope shows "low power" even after hours of charging. Is the battery dead? What should I do?
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Why the Operating Error?
If the scan tool freezes, then an exception occurs or the vehicle's ECU is too slow to respond to requests. Answer: Reset the scan tool first and turn the ignition off and wait for about 10 seconds and turn the ignition back to on and continue the testing.
Why the Scan Tool Doesn't Power Up?
Answer: Check if the scan tool's connector is securely connected to the vehicle's DLC; Check if the DLC pins are bent or broken. Clean the DLC pins if necessary; Check vehicle battery to make sure it is still good with at least 8.0 volts.
ASK A QUESTION
1.You can contact the customer service. for any question regarding the product.
2.Ask the question in English to get answer faster.
